Terms of service

These terms apply to Trazr, provided by Vereon Ltd. By creating a business on Trazr or accepting an invitation to one, you agree to them. Last updated 18 October 2026.

The service

Trazr lets a business publish services and schedules, take bookings on a hosted page or embedded in its own website, collect deposits by bank transfer, at the venue or through its own card payment link or Safepay account, review payment proofs, give its customers a My bookings page, and send booking emails — confirmations, reminders, nudges and waitlist offers — to its customers, and WhatsApp messages too with the WhatsApp add-on. We may change or add features; we will not remove something you rely on without notice.

Your account and your business

• Trazr is for businesses. You must be 18 or over to use it.
• Keep your sign-in private. You are responsible for what is done with it.
• The business's owner and its admins decide who is on the team and with what role, and can remove anyone but the owner. Only the owner can hand the business over or close it.
• You must have the right to offer what you list, and your page must describe it honestly — prices, times and spaces included.
• For the personal data your business puts into Trazr (your customers' details and bookings), we act on your behalf as described in the privacy policy. Ask us for a data processing agreement if you need one.

Your customers' bookings

A booking made through Trazr is a contract between you and your customer, on the prices and policies your page shows. You honour the bookings you confirm, you decide refunds and moves, and the money moves directly between you and the customer — Trazr records what happened but never holds the funds. Disputes about a booking are between you and your customer; we will give you the booking's record to help settle them.

Booking emails

Trazr emails your customers about their bookings on your behalf: confirmations, payment nudges, reminders, follow-ups, cancellations and waitlist offers — and, if you turn on the WhatsApp add-on, sends them the same messages on WhatsApp from your number. You must have the right to contact the addresses and numbers you enter by hand. The booking messages are not a marketing channel, and using them as one is a breach of these terms.

Acceptable use

Do not use Trazr to sell anything unlawful, to mislead customers about what they are booking or what it costs, to spam, or to interfere with the service or other businesses on it. We may suspend a business that does.

Payment

Trazr costs, per business, £5 a month or £50 a year for a business charging in pounds, Rs 1,500 a month or Rs 15,000 a year for one charging in Pakistani rupees, and $6 a month or $60 a year in US dollars for any other, billed in that currency by card through Stripe. A subscription stays in the currency it started in. No VAT is charged, as Vereon Ltd is not VAT-registered; if that changes, we'll tell you before prices change. Every new business starts with a free week, no card asked for. When the week ends without a subscription, or a subscription ends, the booking page stops taking new bookings, the dashboard becomes read-only and nothing is deleted. You can cancel from the dashboard at any time (Settings → Billing → Manage subscription), and a cancelled business keeps working until the end of the period it has paid for. There are no per-booking fees.

WhatsApp messages are an optional add-on to a subscription: £2 a month in the UK, Rs 600 in Pakistan, $2.50 everywhere else, plus each message, in the subscription's currency, billed monthly in arrears on the same invoice. Each message is priced by the customer's country and the kind of message (about a booking, an offer, or a reply within 24 hours), at the price list shown in Settings → WhatsApp when it is sent. We may change that list when Meta or our messaging provider change their fees; a change never reprices a message already sent. Turning the add-on off stops further messages, and the messages already sent that month are still billed.

Your content and your data

What you put into Trazr — your catalogue, your customers, your bookings — stays yours. You give us the permission needed to store it, show it to your team and your customers, and send the booking messages you switch on. We make no other use of it, and your owner and admins can export your bookings and customers at any time.

Liability

Trazr is provided with reasonable care and skill. We are not liable for the services you sell or how you deliver them, for a customer's no-show or non-payment, for loss caused by your own content or by events outside our control, and our liability for anything else is limited to the fees paid for your business in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.

Ending

The owner can close the business at any time, from Settings. We can end these terms with 30 days' notice, or at once if they are broken. After ending, the privacy policy says what happens to the data.

Law and contact

These terms are governed by the law of England and Wales. Questions go to info@vereon.tech.